almost 2 years ago
– Fri, Feb 02, 2018 at 06:56:08 PM
I've just hit the button to send surveys out to everyone.
If you're having trouble or your email hasn't arrived, here's some options -
Check your junk mail folder
Check which email address you're using for Kickstarter (if you signed in to KS using your facebook account it'll be the email address used for that)
Go to https://dragonbagons.backerkit.com and enter your email in the "Lost survey" box.
Check out the faq at https://dragonbagons.backerkit.com/faq
If that doesn't help, please get in touch and we'll sort something out :)
You can also check out the backerkit faq here - https://dragonbagons.backerkit.com/faq#backerkit-faq
almost 2 years ago
– Thu, Feb 01, 2018 at 08:04:34 PM
I've just sent out a test run of surveys - which sends surveys to a small number of people in each pledge level. It helps to spot any errors we might have missed and make sure it's working before we send out the bulk of the surveys. If you've received a survey email, the sooner we get your responses the better, and if you come across any issues, please let us know asap so we can sort them out :).
And for everyone else...
Soon, you’ll receive an email with a link to your BackerKit survey.
It’s important to respond to your survey asap since we need this information to fulfill your rewards.
You don’t need to create a BackerKit account to fill out your survey. When you receive the email with the survey, click the survey link to respond.
Answer the questions about your reward preferences, provide shipping information, and purchase add-on items if you like.
You don’t have access to this survey link yet, but it will be available soon via email!
NOTE: With the custom colour items, all the potential SKUs were clogging up the system, so the colour choices for each item have been broken into three questions. For example, if you ordered a custom colour Drakeling, it would look like this:
Question 1 - Choose Drakeling main colour
Question 2 - Choose Drakeling contrast colour
Question 3 - Choose Drakeling highlight colour
I realise that this could be confusing when you've ordered multiple custom colour items. The questions should be grouped together by which item they belong to, but if you have any trouble, get in touch and we'll sort something out. You can check the colour chart and view which colours go where any time at www.kickstarter.com/projects/1001433474/dragon-bagons-cr10-dragon-dicebags
After you respond to your survey, you can go back later and change your responses before we close the surveys and get our final counts.
If you need to review your information or pledge status, you can return to your survey by clicking the link in your survey email or requesting your survey link under "Lost your survey?" on our BackerKit project page at https://dragonbagons.backerkit.com.
If you used your Facebook credentials to log in to your Kickstarter account, the BackerKit survey is sent to the email address you use for your Facebook account.
If you pledged in the $1-$4 range or didn't choose a pledge level, and you'd like to order multiple add ons, your shipping cost will probably look way too high. If this is the case please get in touch and I can look at sorting out a better rate for you.
If you're selecting more than three add ons, again please get in touch so I can make sure you're getting the best shipping rate possible.
As I've said before, I'm still holding out hope that we can get enough pre orders of manufactured Dragon Bagons to expand the run and add rainbow as a colour option. If this happens before pre orders close, I'll announce it and organise for everyone who wants to switch over to get one :).